Oct 31, 2019
I interview the CEO of Trainual, Chris Ronzio, in this episode. He discusses what it takes to go from service business to software business. He expounds on the SaaS model and what it takes to make clients happy in a productized world.
Chris Ronzio is the founder and CEO of Trainual, a leading SaaS company that helps fast-growing businesses automate their onboarding and training by documenting every process, policy, and procedure in one simple, searchable, teachable system. After helping hundreds of entrepreneurs create scalable systems and processes with his consulting firm that he started in 2013, called Organize Chaos, Chris developed a passion for helping business leaders find the time to do more of what they love by providing a way to document and delegate what they do.
Chris is the author of “100 Hacks To Improve Your Business,” as well as “The Process Playbook,” a weekly Inc. Magazine column. As a serial entrepreneur and startup leader, he built and sold a nationwide video production company before the age of 25, and he’s invested in building 6 businesses to over $30 million in annual revenue. Now with Trainual, Chris is on a mission to make small business easier by automating training manuals for busy companies around the world.